Trust & Security

Compliance & Security

We take data protection seriously. Here is everything you need to know about how we operate, protect your data, and our legal basis.

Legal Basis

The tax relief we help you claim is enshrined in UK law

The additional pension tax relief that higher-rate taxpayers can claim is established under Section 192 of the Finance Act 2004. This legislation provides that individuals who pay income tax at rates higher than the basic rate (20%) are entitled to claim relief on their pension contributions at their marginal rate.

How Relief at Source Works

When you contribute to a Relief at Source pension scheme, your provider claims basic rate relief (20%) directly from HMRC and adds it to your pension pot. However, if you pay tax at 40% or 45%, you must claim the additional relief yourself.

HMRC does not automatically apply this relief - it is the taxpayer's responsibility to claim it through Self Assessment or by writing to HMRC directly. Our service helps you do exactly that.

Under the Taxes Management Act 1970, taxpayers can claim overpaid tax for up to four years after the end of the relevant tax year. This is why we help you claim for the current year plus the previous four completed tax years.

Important: We are not tax advisors. We provide a calculation and document preparation service based on the information you provide. For complex tax situations, we recommend consulting a qualified tax advisor.

Data Protection & GDPR

Your personal data is protected under UK GDPR

What We Collect

  • • Name and contact details
  • • National Insurance number
  • • Employment and salary history
  • • Pension contribution details
  • • Email address for communication

How We Use It

  • • Generate your HMRC claim letter
  • • Calculate your tax relief entitlement
  • • Send you your claim documents
  • • Provide customer support
  • • Improve our service

Data Retention

  • • Claim data retained for 7 years (tax records)
  • • Email address until you unsubscribe
  • • Payment records as required by law
  • • You can request deletion anytime

Your Rights

  • • Access your personal data
  • • Correct inaccurate data
  • • Request data deletion
  • • Data portability
  • • Withdraw consent

For Employers (B2B)

When employers purchase credits for their staff, we never receive or store employee personal data. Employers simply receive unique codes which they distribute to employees. Each employee then enters their own details directly. This means:

  • • No employee data is shared with us by employers
  • • Employees control their own information
  • • Fully GDPR compliant for workplace benefits

Security Measures

Enterprise-grade security to protect your sensitive information

256-bit SSL Encryption

All data transmitted between your browser and our servers is encrypted using TLS 1.3

Secure Payments

Payments processed by Stripe. We never see or store your card details

EU Data Hosting

Your data is stored on secure servers within the European Union

About Us

A UK-registered company helping taxpayers claim what they are owed

Company

Global Talent Leaders LTD

Trading as PensionReclaim

Registered In

England and Wales

London, United Kingdom

Data Protection

ICO Registered

UK GDPR Compliant

Our Promise

Money-Back Guarantee

If HMRC rejects for eligibility

Contact

support@pensionreclaim.com

Have Questions?

If you have any questions about our compliance, data protection practices, or how we handle your information, please get in touch.

Contact Us